Ship intelligently with shipping by SellerCloud! http://www.sellercloud.com http://wiki.sellercloud.com You have an online business. And you have a way to print shipping labels for your orders. You're getting more and more orders, but between choosing the right way to ship, and making sure nothing gets left out of each and every order, things are getting out of control! Get a handle on your shipping with SellerCloud! Because with SellerCloud, your catalog, inventory, orders and shipping are all connected, so you get easy-to-use intelligent shipping. On a basic level, SellerCloud brings all your orders into one place. From there you can print packing slips and shipping labels from all major carriers. Once the order is shipped, tracking information will automatically update to the sales channels. That makes things a whole lot easier. But there's more! SellerCloud shipping is connected to your inventory so you can save time by printing labels only for items that are in stock. And its connected to your order management so if you cancel an order or put it on hold, that order will be prevented from shipping out. Likewise, the shipping's connection to your catalog enables you to preset shipping weight and dimensions as well as cost values of items. Now your shippers don't need to weigh packages or set insurance costs. Instead, they can focus on getting as many packages as possible out the door. You can also create item-based shipping rules. For example, shipping lithium batteries by air can cause them to combust, so you can flag items to always safely go with "Ground shipping". So now you have the right label. But are the correct items in the box? Use the Scan and Ship feature to scan every item before being placed in the shipping package. Now you can rest easy, knowing that you just got another happy customer. Intelligent shipping, that's why you ship with SellerCloud!
Views: 111332 SellerCloud
Revive IT/ER2 has achieved great success in their time using SellerCloud and Skustack to simplify and optimize their business processes. Learn more about what Skustack can do for you: https://skustack.com/ or contact our sales team at [email protected]
Views: 123462 SellerCloud
Centralize and synchronize your e-commerce business today with SellerCloud. This is an overview of SellerCloud powerful catalog functionality that can help you sell on multiple channel and grow your business! Visit: http://www.sellercloud.com Our Wiki: http://wiki.sellercloud.com Back in the good old days you used to crank up your car before driving. You went to a drugstore to get soda-pop from a fountain. You tried not to forgot to empty the ice tray in the ice box. And back in the old days you also had to maintain separate product catalogs for each marketplace. For example, to sell on Amazon, you had to enter descriptions, add quantities, upload photos and set pricing in Seller Central. Selling on eBay required you repeat the whole process and maintain a separate catalog on your eBay account. Then you needed yet another catalog for your website! So while you wanted to expand to other marketplaces, the thought of managing even more catalogs seemed overwhelming. But now that you have SellerCloud, there's only one handle to crank! Because with SellerCloud, all of your sales channels are connected to your SellerCloud catalog. All you need is to maintain a single catalog in SellerCloud, and all of your products can be published to multiple sales channels. But there's a whole lot more when you use SellerCloud as your catalog manger! Let's say you want to create one listing that includes a camera together with several related products, like a memory card and a camera case. SellerCloud's powerful catalog functionality allows you to take individual items and list them together as a kit! And did you know that you can create variations in SellerCloud? Or Shadow SKUs? So while you may miss the old days of floppy discs and dial-up internet, you're moving forward with SellerCloud to manage listings everywhere from one centralized, powerful inventory catalog and grow your business!
Views: 186234 SellerCloud
Ship via FBA with SellerCloud. Ship using Amazon Multi-Channel Fulfillment FBA while selling products on websites such as eBay, New Egg, and even from your own website. With http://www.sellercloud.com one simple click will ship your products and update your inventory across multiple sales channels. For more information, visit http://www.sellercloud.com or http://wiki.sellercloud.com - Call for a demo 888-315-6652. You have a product stored at an Amazon Fulfillment Center and you want to sell it on multiple sales channels like Amazon, eBay, and buy.com. But when you get an order, how are you going to process it for shipping? And how are you going to constantly update the inventory count and status of that item based on what is in FBA? SellerCloud makes it easy to ship via FBA regardless of where the order originated. What was previously a labor intensive process is now automated through SellerCloud with the push of a single button. Let's say an order was placed through eBay. Amazon must be notified of the order placement together with the customer and shipping information in order to fulfill that order. Instead of having to manually copy order-information into Amazon, SellerCloud's Ship Via FBA option automatically enters that information and instructs Amazon to fulfill the order. Amazon then packs and ships the order and assigns it a tracking number. SellerCloud posts that tracking number on eBay along with continuously updating the order's shipping status. To prevent overselling and to better manage your inventory, SellerCloud automatically adjusts the product quantity across all sales channels to reflect the revised inventory count. Ship via FBA, maximize your products exposure, and watch your sales increase through the automated process of SellerCloud!
Views: 2039 SellerCloud
Learn how to use SellerCloud's eBay Description to easily brand and customize your eBay listings. See how to eliminate tedious aspects of listing on eBay. For more information, visit http://www.sellercloud.com or http://wiki.sellercloud.com
Views: 2309 SellerCloud
Skustack was conceived by the Sellercloud team in response to our client's need for a fully integrated Warehouse Management System. Whereas a traditional WMS offers tools that assist in common warehouse related tasks, Skustack presents a robust feature set that was designed with ecommerce merchants in mind. Designed to simplify multi-channel inventory management for existing Sellercloud clients, Skustack has matured into an independent native android application. Skustack can run efficiently on a myriad of android based devices and in turn allows for a deeper level of inventory control by extending your SellerCloud environment into your warehouse. http://www.sksutack.com http://wiki.skustack.com http://www.sellercloud.com
Views: 2041 SellerCloud
Learn how to set a default and product level lead time to ship (fulfillment latency). Learn how to override temporarily like when going on vacation. (text of video below) http://www.sellercloud.com http://wiki.sellercloud.com/channel-management/amazon/fulfillmentlatency In this tutorial we'll look at how to manage the "lead time to ship" for Amazon orders. The lead time to ship is the amount of time you have from the moment the order is placed by the customer until the time the item must be shipped out. By setting the right amount of lead time, it will give the customer a reasonable expectation of when they'll receive their order. Also, it can prevent orders from being marked as "Late," which can affect your performance review on Amazon. A default lead time to ship can be set for all products in the company settings. To set a lead time to ship for a specific product , uncheck the "Use Default" checkbox and enter a lead time in the "Lead time to ship" field on the product level. Typically, items that are drop-shipped are set with an extended lead time to ship. A shorter lead time to ship can be entered as well. You can also temporarily override a lead time to ship set at a product level. For example, if you will be away on vacation, instead of setting your account to Vacation Mode, you can use the global setting to temporarily extend the lead time to ship for an extended period of time. This will allow customers to continue purchasing your products while delaying the time to ship until after you return. To set this, open the Amazon General Settings under Company Settings. Set the default fulfillment latency to the amount of time you want to allow yourself before needing to ship an item. Now enable the "Global Fulfillment Latency" option. Now, the system will set the lead time to ship for all products based on the greater lead time to ship period. For example, if the default has been set to 5 days and the product to 2 days , the latency will be set to 5 days. If, however, the product has been set to 8 days, the lead time to ship will remain at 8 days even though the global setting has been enabled. To set the latency time on a Product with a bulk update, use the column headers FulfillmentLatencyForAmazon and enter any integer from 1 through 30. To set a product back to the company setting use the column header FulfillmentLatencyForAmazonUseDefault and enter "True." The lead time to ship updates on the channel with a regular feed, so you do not need to update it manually. For more information on lead time to ship, please visit wiki.sellercloud.com
Views: 2829 SellerCloud
In this tutorial we'll demonstrate how to configure a variation listing, or an n-Matrix, as it's referred to in SellerCloud. n-Matrix shows the relationship between products that share major common characteristics, but have minor variations. For example, sports jerseys of all kinds share the common characteristic of being a sports jersey, yet they can have differences in size and color. Listing similar products as variations in one listing is advantageous for several reasons. First of all, putting multiple products under one listings makes it easier for customers to locate the variation they are looking for. Another benefit relates to eBay listings specifically, because eBay will give a higher ranking to a listing which generated more sales, something that typically occurs with variations. Typically, vendors assign a separate unique SKUs for each variation, and they are imported into your catalog as separate SKUs. With an n-matrix, these variation SKUs can be grouped under one parent matrix and posted as one listing. Size and color are referred to as dimensions, and with SellerCloud, you can create any number of dimensions in a single n-matrix.
Views: 2091 SellerCloud
Learn how to add products to your catalog with a quick file upload. (text of video below) For more information, visit http://www.sellercloud.com or http://wiki.sellercloud.com In this tutorial, we'll look at creating multiple products using the Bulk Update Products feature. This feature can be used when creating new products or updating existing products. Locate the Bulk update feature under the Inventory tab. On this page you'll configure, create and submit a bulk update file containing product information. Click "Get Template file" and select a file format from this drop down. The file can be formatted as an Excel spreadsheet, tab delimited, or a CSV file. Now select column headers you want to include in the product creation, like Product Name, UPC, and so on. Select a column name, and click Add to List. Select another column name until you have all the properties you want to upload. When your list is complete, click Download Template. Open the template. The template will open with definitions of the column names and sample values in each column. Enter product values in their appropriate fields and save your template. Now we're back at the Bulk update template page. Select either UPC or Product ID as the product identifier in the "First Column Type" field. For new products click "Create Product if none exist." Choose the file template you created for the new products and select a file type. Finally, submit the template into the queue for processing and the products will be created in your catalog. You can view the results of your bulk update and track changes to existing products by clicking on the "View Bulk Update Log" tab. Search for the bulk update and view details of the upload including who uploaded and when, the column names that were updated, the original and new values, whether it was successfully uploaded, and error messages when the upload was unsuccessful. You can undo a file upload by clicking on the rollback file tab. This will revert your catalog back to what is was before the bulk upload
Views: 3119 SellerCloud
Since partnering with SellerCloud, Stratton Home Decor has experienced rapid growth. They have been able to utilize SellerCloud to expand their online presence, increase employee productivity, and better manage costs and pricing. Hear more from Stratton Home Decor on how SellerCloud helped grow their business in this testimonial video.
Views: 3754 SellerCloud
P3 Global tells their story of why they switched to SellerCloud. Watch how they have become more efficient and diversified their product offerings, by taking advantage of SellerCloud powerful features. See why kits are so important to their business model and how they use SellerCloud for image management. Visit us at http://www. sellercloud.com
Views: 52859 SellerCloud
An explanation and review of the eBay Properties page. Learn how to prepare your products for listing on eBay. For more information, visit http://www.sellercloud.com or http://wiki.sellercloud.com
Views: 1217 SellerCloud
SellerCloud supports Parts Compatibility so you can save time and money when listing on eBay Motors. http://www.sellercloud.com http://wiki.sellercloud.com In this tutorial we'll look at listing an item on eBay Motors. eBay has a dedicated site called eBay Motors for vehicles and vehicle parts. A major functionally on this site is the ability for a customer to search for any part based on compatibility with a specific vehicle. For example, a customer can search for an alternator that is compatible with a 2005 Dodge Caravan. This is called parts compatibility, or fitments. The seller adds the fitments to the listing when creating the listing on eBay. Because most buyers use Parts Compatibility when searching for a part, this feature is crucial to include your listing in the search results. A second benefit of Parts Compatibility is that it enables sellers to create one listing for multiple compatible vehicles. This translates into huge savings on insertion fees and saves time spent on creating separate listings for each compatible vehicle individually. SellerCloud fully integrates with eBay Motors and incorporates the Parts Compatibility feature in the application. Let's begin the eBay motors configuration. The first thing is to create a new company profile. On the Company Settings page, click on "Create New company". Enter a name and click the Create Company button. Complete the company profile as you would do for any company. Now open the eBay Settings page. In the eBay Site field select eBay Motors. Now complete the rest of the settings as desired. Scroll down to the bottom and click Fetch Token. You will be redirected to eBay to retrieve the token. The Token will be retrieved and can be viewed when enabling the Enable Advanced Settings checkbox on the eBay Settings page. Complete the rest of the General Settings as desired and Save. Now open the eBay Settings submenu and click on PayPal Settings. Enter your regular Paypal credentials to allow payment for listings listed under this company. Test your settings and save. Configure the Description and Shipping Templates. These templates are discussed in another video tutorial. Now we can configure products for listing on eBay Motors. Open the eBay properties page of a product. In the eBay site code field, make sure that eBay Motors is selected. The category selection will display all categories associated with eBay Motors. Select a category. Now click on Items Specifics. The items specific will have all attributes related to the eBay category you selected. These are the default item specifics provided by eBay, but you can also add more specifics by clicking on the Custom Specific radio button and adding the additional items specifics there. Now click on Parts Compatibility. As explained earlier the vehicle details entered here will enable a customer to know that your product is compatible for their vehicle. Enter a year, make, and model for which the part is compatible. These three fields are required for parts compatibility. You can also add the trim, which refers to the Body + the Submodel + the Number of Doors. For example, a Limited Sport Utility 4-Door. If there is a specific engine type compatibility, you can select that here. Add any additional notes for the customer to see. Now save the fitment to the grid. Repeat the process to add as many compatible vehicles as desired. If there is a range of years compatible for this part, just enter the the first and last years separated by a dash and the system will generate a separate fitment row for each year On the eBay Properties page, the number of compatible vehicles will display in the Parts Compatibility tab. When the listing posts, it will display all compatible vehicles in the description. You can import fitments in bulk as well. In the Inventory Menu, click "Import Product Info". Then select Import eBay Parts Compatibility List. Download the template and enter the compatibility data next to the product ID. Save the file, then choose it and click the Import Parts Compatibility Data button.
Views: 2324 SellerCloud
This video tutorial demonstrates how to pick inventory for order fulfillment. http://www.skustack.com http://wiki.skustack.com In this video we'll look at how to pick inventory for order fulfillment. Using skustack to pick orders helps with accuracy in picking the right items for the right orders. Also, it helps track your inventory so that you can know where it is in your warehouse. Picking the item through Skustack will transfer the inventory from the bin location where the item is stored to a "Picking Bin". When the item is shipped the inventory is transferred out of the picking bin, and out of the warehouse. In a simple scenario, you can pick a single order. Skustack can help you pick the item from shelf location in the warehouse. In Skustack picking module, select order-based picking. Then, key in the order number. Or you scan the barcode on the order packing slip if available. The order displays on the screen and with its item. Tap on the item. A bin location will display that will guide you to the product location in the warehouse. When you pick the item, you can either scan its barcode to add pick qty, key in the qty, or just hit the bin name to pick the full qty. Skustack allows different product values to be scanned, like the ProductID, UPC, or Alias to verify the intended product. This workflow is often used by when the items are picked order by order. It may be more efficient to pick multi-item orders this way, as the products can be grouped together for packing. If your workflow is to pick items for many orders at one time, then you can generate a picklist for multiple orders. The picklist would contain the items on the order and the qtys needed for those items. Picklists are generated in SellerCloud. It's often best practice to generate separate lists for single item orders, multi-item order, and orders of kits. Here's how to pick with a picklist using Skustack. Scroll to the picking module. Select Product Based picking. Press the search icon. Now you have 2 options from which to choose - Picklist ID or Search All. The most straight forward picking method is to search by Picklist ID. Enter the ID of a picklist that has been generated in SellerCloud. All products on the picklist will load. The quantity needed for picking will display here. The products will load in alphabetical order of the Bin names in which they are in. This will guide the pickers and create a road map for efficient picking of the list. Scan or hit a product. You can also slide the product over to get more information on the product if you are unsure which product to pick. After selecting a product, a window will pop open. Here you can start scanning the units needed for picking. Skustack will suggest up to two bins from which to pick. Now scan or enter the bin from which you are picking. Or you can select the bin as a shortcut to enter the pick qty. The qty will auto populate up to the current product count in the bin. So if you need to pick 100 and there are 50 in the bin, the qty of 50 will display when you hit the bin. Press "Pick" and the picklist will be updated as the qty picked. The qty picked will transfer into the predefined "Picking bin"for that warehouse. It will stay there until the order has been shipped. Now go back and pick the next item until the picklist is complete. Use the "Search All" option to search for a picklists that contain a specific SKU. Or you can just press GO to load all open POs. In Skustack you also have the option that once fully picked, to print a label with the Order#, OrderSourceOrderID, picked status, shipping carrier. When the shipper gets the box to ship, the label can be scanned using the Scan and Ship feature in ShipBridge before scanning the products to ensure it's the correct order. Another picking option is for orders that have kits. This option makes it easy to pick components of non-package kits. The most efficient approach for picking kits is to generate separate picking lists for non-kit orders and kit orders. Then, in Skustack, hit the search button under "Kit Based". Select the "Search By ID" option. Then enter the Picklist ID of a kit order picklist. Kit parents will display. Select a kit parent. It's components will display. Then select a component to pick. Pick the component, and then go back to pick the next component. When the last component is picked, the kit will be marked as complete. To sum it up, there are 3 methods offered in Skustack for picking - Order by Order picking, picking from a picklist, and picking kits. For more information on picking orders in skustack, please visit wiki.skustack.com.
Views: 793 SellerCloud
Item Specifics present your customers with detailed info about your products. Learn how to set them from within SellerCloud. http://www.sellercloud.com http://wiki.sellercloud.com In this tutorial we'll look at selecting eBay Item Specifics for your listings Item specifics enables sellers to highlight important details about the item listing. Item specifics are displayed within your listing's description, giving buyers information about the listing in an easy-to-read format. Let's look at how to apply item specifics to an eBay listing. On the eBay properties page locate and click open the item specifics tab. eBay provides predetermined Item specifics fields based on the eBay category you selected for the product. So while a camera category has one set of item specifics, food categories, like tea, will have a very different set of specifics. Select an item specific from the drop downs. For example, we'll select "herbal" for the tea type. If a particular tea type is not in the drop down, select "Other" and enter the type in the blank field here. Item Specifics are optional so complete the item specifics as desired. After completing the fields, click Save. The item specifics will display in the grid to the right where you can manage them. If there is an item specific field not provided by eBay you can add the field under the custom specifics radio button. On this page, enter the name of the custom specific field you want to add and its value. Then save the custom specific. In the Client Settings page on the Settings Menu, you can enable these two settings to automatically send the UPC or the Manufacture Name and Part number as item specifics when listing on eBay. After posting the product to eBay, the item specifics you selected will display in the product description. You can also import eBay Item specifics in bulk to update multiple products. On the Inventory menu click on Import product info. Then select Import Product Specifics. Select a file type and download the template. On the template enter all the product's SKUs which you want to apply the item specifics. Then enter the Item Specific Name. The name can be an eBay specific name or a custom specific name. Enter item specific values and save the file. Now select the file and click the Import Product Specifics button. The values on the file will import into the products. If you want to include the Item Specifics into your eBay Description Template, use the placeholder #?ProductSpecifications?#. For more information about Item Specifics for eBay, please visit wiki.sellercloud.com
Views: 1310 SellerCloud
Learn how to manage your product images more easily with ImageBridge, SellerCloud's desktop image management application. (text of script below) http://www.sellercloud.com or http://wiki.sellercloud.com ImageBridge is SellerCloud's desktop image manager that helps you to easily upload, change, delete, and edit product images with a simple drag and drop. There are four sections on the ImageBridge interface: The product grid, the image search and viewing panel, the product images panel, and the editing panel. Let start with the Product grid. when first opening ImageBridge, all of your products will be listed in the grid. Navigate the grid's pages by clicking on the Previous and Next buttons. You can also search for a product in the search bar. The grid will list all relevant products related to your search term. Select a product by clicking on the product name. Clicking on the ID number, however, will open the product in SellerCloud. Now we need to find images for the product. Images can be selected from a local site, like your hard drive or server. If there are numerous images in your pictures folder, you may want to filter by name or sort the folders to locate the image more easily. Using keywords, images can also be pulled from popular image sites on the internet like Google and Flickr, or copied straight off any web page. Before uploading the image, you may want to edit it. Click on the image and the editing panel will display. In the editing panel you can resize the image or change its brightness. Often, the channel you're uploading the image to may require you to square off an image. Certain elements may need to be cropped out and you may wish to watermark it. Once your product is ready to be uploaded, simply grab the image from the viewing panel with your mouse and drag it to the product images area. You can drag and drop images to be used for the gallery page, the product's main description page, and you add supplemental images as well. Open the application menu and click "Configure Image Size Requirements" to set the default size and DPI requirements of the gallery, main description, and supplemental images. In the configuration window you can enable to automatically resize images when moving from one box to another, and to automatically resize images into a square. If the DPI or size of a selected image is not compatible, a warning sign will appear next to it. Right-click on the image and click this option to automatically correct the image DPI or size. Once the image is dropped into the image boxes, it will instantly change the image in SellerCloud. When viewing a selected image, the image url is displayed here. After the image is dropped into the product, the new url will appear above the image. Other tasks you can perform are setting and clearing captions, copying the image, and deleting the image.
Views: 2244 SellerCloud
Learn how to schedule routine tasks, such as generating pick lists, recur automatically at set intervals. (see below for text of video) For more information, please visit http://www.sellercloud.com or http://wiki.sellercloud.com. The Scheduled Tasks allows you to schedule certain tasks to be performed automatically, and recur at set intervals. These tasks include generating pick lists, importing and exporting orders, importing and exporting products, and more. Let's look at how to schedule the creation of a picklist. Click on the settings tab and open the tool box. Scroll down the toolbox and click on "Scheduled Tasks." On the New Task Type drop down menu, we can find all the tasks available for scheduling. We'll select "Picklist Generate" to generate a picklist. Over here, will give the scheduled task a title name. Now we need to enter a start time. The start time includes a calendar date and time. Both values can be selected from the "Calendar and Time View" pop-ups. The next step is to schedule the task to recur at set intervals. For example, if you want picklists to be available every morning before you pickers arrive, check "Daily" and enter an suitable start time. You can also opt to have it generated on specific days of the week. Clicking on "Hourly" will enable this hourly scheduler over here, where we can set the task to recur at a set hourly interval. If we would want the task to end at a specific date, we can pick an expiration date for the task. Email alerts can be enabled to be sent to a specified address or addresses upon completion of the task. Now we'll select a User Id. Selecting a user will include these picklists when searching for picklists by user. When generating picklists, this next step is critical. Picklists are typically generated for specific orders, like current orders that are not shipped. Scheduling a picklist for these orders is accomplished by linking an existing saved search to this picklist generation. Create a saved search to filter unshipped orders. Now select that search from this drop down ..... and a picklist will be generated for those orders only. To complete the task scheduling, make sure that your scheduled task is enabled and click Save. To view and manage your scheduled tasks, open the Scheduled task page, where you'll see a grid with all your tasks. Access the task by clicking on the task name. Although the task is scheduled, you can execute it at any time by checking the task and selecting "Execute" from the action menu. You can also delete the task as well by selecting "Delete" from the action menu. The grid will display how many time a certain task was performed. Clicking on the history number will list those tasks with a brief summary of when it executed, who executed it, and any errors in its execution. By clicking on the job ID number, you can view the full details of the job and access its output file.
Views: 847 SellerCloud
Learn how to set the physical inventory on multiple items using a file import. (see text of video below) For more information, please visit http://www.sellercloud.com or http://wiki.sellercloud.com In this tutorial we'll demonstrate how to set the physical inventory on multiple products using a file import. Remember : The physical inventory refers to the quantity of units in stock for each individual product. The physical quantity in not necessarily the amount of units available for sale. On the Inventory page, click on Warehouse Inventory Import. Download the template from the action menu. You can download a template as an excel spreadsheet, CSV, or tab delimited file. We''ll choose an excel file type The template contain the following four headers with sample values. When using the template, replace the sample values with real values. In the Product ID column enter the item SKU. In the Warehouse column, enter the name of the warehouse where the item will be stored. Enter the physical quantity of the SKU in the third column,...... and enter the date and time the inventory was counted into the last column. Repeat this process for all the items in the import. You can set a different time and date for each item in the import. Now save your template. You can also download a template with all the inventory currently in your system. On that template, all inventory will have a default quantity of zero and you will need to adjust that value for each item in your inventory. Now go back to the warehouse inventory import page and select your file. Make sure that the file type shown here matches the file type that you're importing. When importing, make sure that the partial update type is selected. Selecting a full update type will set any SKU in the system that is not on the file to a quantity of zero. Typically, a full update is only done when you are sure that what was counted accurately reflects the complete inventory, and you want to zero out any other item that is currently in the system. The inventory date and time shown here, is the date and time of the import, not the date and time of the actual counting. Both time frames will be logged but the reconciliation of the inventory will be calculated from the date entered on the template. If there is no date and time entered on the template, then the date and time of the import will be used as the date and time of the actual physical count. Click "Import Inventory" and the inventory will be imported into their assigned warehouses.
Views: 1673 SellerCloud
Sales and Performance reports are a key feature of the SellerCloud platform. Visit http://www.sellercloud.com/ or http://wiki.sellercloud.com/home for more information or contact us at [email protected] You have a online business. And things look like they're going pretty well. After all, you're getting a lot of orders. In fact, you're getting so many orders you had to hire more staff to pick, pack and ship all those orders. But just because thing look great, doesn't mean that they are. You need hard facts and figures to really know where your business stands. And to get this clarity, you need a strong reporting system - the kind of reporting you can get from SellerCloud. SellerCloud collects all data points, including item costs, commissions and shipping fees, and can show you profit and loss for every order and product. SellerCloud also provides a wide range of reports to help you get a handle on what's happening in your business. Like showing product performance, including top selling products and on which marketplaces they sold best. Or reporting how many orders an employee shipped per hour, to help you determine which employees are busy picking, packing, and shipping. Get the information you need to adjust, grow, and move forward to the next level with SellerCloud!
Views: 222535 SellerCloud
Learn how to create shadow SKU. By creating virtual inventory you'll get more exposure marketing your products. (text of video below) http://www.sellercloud.com or wiki.sellercloud.com A shadow product is an alternative product profile of a product. For example, a product like a camera can be assigned a Parent SKU and a Shadow SKU. Now the same camera is identified by two SKUs. Doing this enables you to create a separate profile for each SKU, including the product title, images, highlights and descriptions. It also links with the inventory of the parent product, so inventory of the actual product is maintained. If a Shadow product is sold, the inventory count of both the parent and shadow SKUs is reduced. And when inventory is added to the parent product, the shadow product's inventory increases as well. Here are a few common scenarios where using shadows can be helpful: #1 - When you want to list an item in two categories. For example, a handcrafted watch should ideally be listed under Handcrafted Jewelry and under regular Watches. However, you will not be able to list identical SKUs in both categories. Creating a shadow will create multiple ID's for the same product, enabling you to list it under a second category. #2 - When selling a product on Amazon in two formats, like merchant fulfilled and FBA. Each format requires a separate merchant SKU which can be accomplished by creating a shadow. #3 - When selling a product that is an accessory for other products. For example, Amazon assigns separate ASINs to cell phone chargers for different brands and models of phones. A cell phone charger for a Samsung phone will have one ASIN while a charger for a Nokia will have another. When selling a generic charger that is compatible for both brands, you would want to list your charger under both ASINs. Creating shadows of the same item will enable you to attach each shadow to a different ASIN. Here's how to create a shadow product. Open the toolbox on a product and scroll down to "Shadows." On this page you can do one of three actions: • Assign a parent SKU of the current product, in which case the product you currently have open will assume a shadow status. • Create new products that will become shadows of the opened product. • Or you can add existing products as shadows of opened product. To assign a parent SKU, enter an existing SKU or select one from the catalog. Now click the "Assign Parent" button. To create Shadow SKUs for the current product, enter a new SKU in the text box and click "Create new Shadows" To add existing products as shadows, click "Add Existing Product" to search and add existing products. Once the Shadow is created you can adjust the profile of the products. A shadow will contain a link to the parent so you can navigate from the shadow to the parent. Likewise you can view and navigate form a parent to a shadow by locating the Shadows panel on the parent product and clicking on the shadow SKU links. On the product Warehouse page of a shadow, you'll see the warehouse placement of both the shadow and the parent with their quantities displayed in the product warehouse grid. When an order comes in for a shadow SKU, the shadow sku will appear on the order page in SellerCloud. However, if you want to have the parent sku to display on the order instead, check the client setting "Display Shadow Parent SKU in Manage Orders." You can also keep the shadow SKU on the order page, yet have the parent SKU print on the invoice. This can be done in ShipBridge. Open the menu and click "Options." open the invoice tab and check "Print parent instead of shadow SKUs When generating a picklist for orders with a shadow SKU, the picklist will list the parent SKU instead of the shadow.
Views: 2590 SellerCloud
Danny from Margolin Shoes and Apparel talks about how SellerCloud has helped them expand their wholesale business to ecommerce on multiple channels like Amazon and eBay. See why a platform that can manage variations is important to their business. Learn more at http://www.sellercloud.com
Views: 39672 SellerCloud
Receiving POs in In SellerCloud or ReceiveBridge will Automatically update your inventory. (text of video below) http://www.sellercloud.com http://wiki.sellercloud.com In this tutorial we'll look at how to receive purchase orders. Receiving a purchase order will update and increase the inventory without the need for manual adjustments. Purchase orders can be received via the SellerCloud website or via ReceiveBridge. To receive a purchase order in SellerCloud, click "Receive Shipment" on the action menu or click the "Receive Shipment" link on the Purchase order to open the Receive Shipment page. On the grid, you see the Product ID and the quantity ordered. Enter the quantity to receive and select a receiving Warehouse. Now click "Save Receiving." The inventory count will immediately update to reflect the received shipment. Each SKU has its own warehouse selection menu, so you can receive each item into its designated warehouse. If you ordered a SKU with a quantity 50, for example, and you want to receive 25 in one warehouse and 25 in another, do a partial receiving by entering 25 here and selecting a warehouse, then save the receiving. Now, enter the remaining 25 and select a another warehouse. Save the receiving again and the received quantities will appear in their respective warehouses. Each receiving session will be tracked by the user who received it. To receive a purchase order without having to confirm the items in the shipment by entering the receiving values, click "Receive Whole PO" on the Action menu. On the following page click the Receive Whole PO button. You can also receive shipments in bulk with a file upload. Select a file type and download the template. Enter the product ID and receiving quantities into the columns. Now save the file and select it by clicking on "Choose File" button. Select the file type and click "Upload Receiving" To receive a purchase order in ReceiveBridge, select the purchase order in the grid and click "Scan Purchase Order". A grid will open with all the items in that purchase order. The grid is color coded so that the unreceived items are colored orange. Now scan each item's UPC or enter the SKU. Alternatively, you can scan one item of each sku and enter that SKU's receiving quantity. Click "Mark as Received". You can also enable ReceiveBridge to automatically mark a scanned item as received. Open the Menu, and click options. Now open the "General" tab and enable this option. Marking an item as received will cause it to populate in the "To be Received Column", but your inventory will not yet update to reflect the received item until you click "Save Receive Data". Just as in SellerCloud, ReceiveBridge has a separate warehouse selection for each SKU, so you can receive items into different warehouses. However, you can configure ReceiveBridge to restrict receiving to a specific warehouse based on the location of the user who is receiving the shipment. Locations can be configured in SellerCloud by opening the settings tab and clicking on "Locations." Click "Add New Location." Give the Location a name and select a warehouse to be associated with this location. Now go back to ReceiveBridge. Open the Menu and Select "Options". Click on the General tab. Now, from this drop down, select the location to which the user will be associated. Receiving a purchase order in ReceiveBridge, whether fully or partially, will update the status of the purchase order in SellerCloud. The purchase order can be accessed in ReceiveBridge by clicking on the purchase order number in the grid. To edit a receiving or to undo it totally, open the Receive Shipment page of a purchase order. Open the action menu and click "Edit Receiving". Now enter a new quantity in this box here and click "Update". If you are changing the status to "Not Received", enter a zero and click "Update". The status of the Purchase Order will revert to "Not Received". By default, you will not be able to receive quantities that are higher than what was ordered. To allow over receiving, open the client settings and enable the "Allow to Over Receive Purchase Order" setting.
Views: 713 SellerCloud
Learn how to create and manage kits with SellerCloud. For more information go to wiki.sellercloud.com and search kits. For more information, visit http://www.sellercloud.com or http://wiki.sellercloud.com Download script of video from http://wiki.sellercloud.com/catalog-management/kits
Views: 1889 SellerCloud
Learn how to set the Amazon Properties page to ready a product for listing on Amazon. http://www.sellercloud.com http://wiki.sellercloud.com
Views: 1928 SellerCloud
Learn how to use the Import Tracking Template to import tracking numbers from vendors to update Drop Shipped Orders. http://www.sellercloud.com http://wiki.sellercloud.com In this tutorial we'll look at how to add a tracking number to a drop shipped order. When drop shipping, you will need to obtain the tracking number from the vendor and enter it on the order for SellerCloud to update the order source. As with all orders, entering the tracking number on the order source, like Amazon, will not update the order's shipping status on SellerCloud. Vendors will often send tracking information in a file, and SellerCloud has a template which can be used to import the shipping information and tracking number. Under the Orders tab, select Import Tracking Info. On the following page, select a format type - excel, tab delimited, or csv - and download the template. The template contains a number of columns, but not all of them need to be populated. You will need to fill in the ship date, carrier name, ship method, and the tracking number. When populating the Ship Date, any standard date format is acceptable. The Carrier and Shipping method should match what has been selected on the order in SellerCloud. Now let's look at the first four columns. These columns link the shipping information with order. If the SellerCloud OrderID is provided, then no need for OrderSource or OrderSourceOrderID or PO#. If PO# is provided, like for a dropship, then the OrderID, OrderSource and OrderSourceOrderID aren't needed. If both OrderID and PO# are not available, then you will need both the OrderSource and OrderSourceOrderID. For example, OrderSource would be Amazon, and OrderSourceOrderID would be the Amazon Order Id number. If the vendor will only send the tracking in a unique format, you can contact SellerCloud Support to create a custom Import Tracking Plugin. Once you have the file, select it from your hard drive and click Import Tracking Details. You can also schedule an automatic task to pickup a file and import tracking for Drop Shipped orders. Doing this will update the tracking information automatically on the order and on the order source. To do this you would need the vendor to send the file to your ftp site. If you do not have an ftp site, contact SellerCloud Support, and our Support staff will create one for you. Open the Toolbox under the Company Settings and scroll down to Scheduled Tasks. On the Scheduled task page, select "Import Order Tracking" from the task menu. Now we can set up and schedule an import task. Assign a name to the task. Enter a start time for the task to occur. Schedule how often you want the task to recur. If you select daily, you have the option of setting the interval by number of days or to schedule the import for specific days of the week. Use this setting to set the expiration of the task. You can also enable email alerts upon the completion on the task. Enter the FTP information into these fields. If you are importing a file that requires using an custom plugin, select the plugin from this drop down. Save the task, and SellerCloud will search for and import any new Tracking information at the scheduled time. You can view the processed record of the task by selecting the job history from the grid. On the following page there is a grid with all executed tasks. Clicking the a job ID will open the job where can review job details and any messages. For more information on Importing Tracking information, please visit wiki.sellercloud.com
Views: 1935 SellerCloud
Learn how to create a PO directly from the product so you can base the order on inventory quantity and sales history. (see text below) http://www.sellercloud.com or http:wiki.sellercloud.com There are several ways to add items to a purchase order. The first option is to add the items when creating the purchase order. However, there other ways that allow you to take inventory and sales into account when adding items to a purchase order. This can help you make an informed decision of what to order, when to order, and what the order quantity should be. On the Manage Inventory page, open the advanced search tab and locate the mode field at the top right. Now select "Show Quantity for Products" and click Search. In this search mode, you can hover your mouse over the SKU to reveal the sales history of that SKU. If this item has shadow SKUs, click here to expand the product and hover over the shadow SKU to reveal its sales history. This information can be used in deciding your order quantities and receiving warehouses. Select the items you want to order, open the action menu and select "Add to Purchase Order". You will be given the options of adding to an existing purchase order or creating a new one. To add to an existing purchase order, enter the PO number here, or click on this link to find it in the search window. Click on the Purchase order number and the number will appear in the box. To create a new purchase order, select that option and enter a purchase order description. Now click Add/Create Purchase order. Let's look at another place to add items to a purchase order. Open the tool box of a product and scroll down to the Purchasing tab. On this page you have several fields to help manage your inventory level and you can use this panel to add the opened item to a purchase order. Enter the quantity, price and discount values. Now select from this drop down to either add the item to an existing purchase order, or create a new purchase order. Select a Vendor, select a receiving warehouse and click "Add to PO." A notification box will display with a link to the created purchase order. In the Inventory Low Notice On field you can set an inventory low level at which the product will be filtered for notice of reorder. Here's how: Set this field to a value of 5, for example, and click Save. Now, navigate to the Unfillable Products page, located under the inventory tab. Select "Below Inventory Low Level." As soon as this item's inventory level dips below 5, it will appear in this grid. Using the "Unfillable Orders" filter, all unavailable items of back orders will list in the grid. You can use this drop down to filter items that have been already ordered. Please be aware that for this to work the status of a Purchase Order must have been changed from "saved" or "pending" to "ordered". When setting inventory low levels with a bulk update, use the column header InventoryLowStockNotice. You can also filter items by vendor so that the purchase order will only contain items for a particular vendor. Select the items you want to order and click "Add to Purchase Order" on the action menu. Another option is to drag and drop an item from the main grid into the purchase order cart. Then click "Edit Cart" and set up the rest of the purchase order.
Views: 783 SellerCloud
Learn how to create a purchase order and add products to it. (text of video below) http://www.selercloud.com http://wiki.sellercloud.com SellerCloud has an advanced purchasing system where you can order products and receive vendor shipments directly into your inventory. In this tutorial, we'll focus on how to create a purchase order and add products to it. Under the Inventory tab, click on Purchasing. Now click on the New Purchase Order button to open a new purchase order. On this page you'll initiate the creation of a purchase order. If you have multiple companies, select the right one and enter a description of the purchase order. There are 3 Purchase order types: a regular purchase order, a credit memo, and a vendor offer. For this demonstration we'll create a regular purchase order. Now select the vendor and add a vendor note if necessary. Click Save, and the purchase order will open with an assigned PO number. In this area you can review and edit purchase order details including the ordering company, The order date, and the priority level. You can also edit the purchase order description and change the vendor. Clicking on the "detail" link will open the vendor window to view and edit vendor details. Special payment terms arranged with the vendor can be selected from this drop-down. You can also enter special shipping instructions. Select the receiving warehouse. Enter an shipping address if there is no default "Ship To" address, or select one from the drop-down menu. To add an address to the drop-down, click the Manage Address Book button. Now we'll add products to the purchase order. Click "Add Products" and use the search window to find the product you need to order. Hovering your mouse over the item SKU will display sales history of the product. This information can help you decide on the quantity you need to order. For products that are not yet in your catalog, you have the option to create them here by clicking "Add New Product" and then adding the product via Amazon. Enter the order quantity and click "Add to Purchase Order." After you've finished adding all the items you want to order, click "Close Window" and the products will be added to the purchase order. You can also add items to the purchase using a file upload. Click on the "Upload Purchase Order Items" link to download a file template, and enter the item values into the column. Now enter the vendor's SKU. The vendor SKU that you enter will be saved to this item so that the next time you add it to a purchase order the vendor SKU will automatically appear. The vendor SKU will also be printed on the purchase order pdf file. Enter the order quantity if you have not done so when adding the product, as well as the vendor's unit price. Let's look at adding shipping and third party cost. SellerCloud can be configured to factor external costs into the cost of items, so that you can accurately determine the profit and loss of an individual product. In the shipping total box, enter the shipping cost that the vendor is charging. Entering a minimum shipping cost into this client setting will require that minimum cost to be entered on the purchase order before it can be saved. This helps ensure that the profit and loss report will be accurate. A third party cost is a cost that does not come from the vendor, but from an outside party. Included in this cost can be a broker fee or shipping fees that are not charged by the vendor. Third party costs are included in a profit and Loss report but are separated from the vendor costs. These costs are factored into the average cost of an item, which can be found on the profit and loss tab in any order. It is also outlined in greater detail on the product. Open the toolbox and click "Purchasing." Click on the link next to the Average Cost field and a window will open displaying the cost factors. When the purchase order is completed to your satisfaction click Save. Once you send the purchase order to the vendor change the purchase order status to Ordered. Changing the status to Ordered will enable you to filter Unfillable orders by "Ordered" and "Not Ordered" items to prevent double ordering a product.
Views: 2004 SellerCloud
Learn how to export eBay suggestions in for multiple products and update in bulk. (See text below). http://www.sellercloud.com or http://wiki.sellercloud.com When listing on eBay, you are required to select an eBay category for the product you are listing. The selected category should be one that best describes your product in order to best help the customer find your listing. With so many categories and sub-categories, it's often confusing to decide with which category to choose. SellerCloud helps you make the most relevant selection by listing suggested eBay categories for your product. Suggestions can be made for individual products, or for multiple products in bulk. Suggestions for an individual product can be obtained from the eBay properties page. Click on the "Select" link next to the eBay category field, and a search window will pop up. Click on the tab that says "Search Categories" and enter a keyword in the search bar. Click "Find Categories." A drop down menu will display a list of category suggestions to choose from. Select a category and click "Use Selected Category." Getting categories for multiple items at once can be accomplished from the Manage Inventory page. Open the Advanced search tab and locate the mode field at the top right. Select eBay. Now search for products. Select the products for which you want category suggestions. Open the Action menu and click Export eBay Category Suggestions. A job will be scheduled to generate an excel file. When the job is finished, open the file. The file may contain several suggested categories, with a category ID in one column, followed by its full name in the succeeding column. The most relevant suggestion will be at the beginning of the row, followed by other categories in order of relevance. After choosing the suggestion you want, delete all unwanted suggestions. Now change the column headers to eBayCategory1, and eBayCategory2 if you have two categories for this product. Save the file. Finally import the file through a regular bulk update. Although eBay will often change classifications of categories, SellerCloud can use eBay's API to automatically switch the product to the appropriate current category. This option can be enabled in the client settings by checking "Auto select new category if old category doesn't exists anymore."
Views: 1135 SellerCloud
Learn how to Configure your SellerCloud account to allow for and optimize sending inventory to Amazon Fulfillment Centers. http://www.sellercloud.com http://wiki.sellercloud.com/inventory-management/fba-inbound-shippments/configuring-sellercloud-for-fba-inbound-shipments
Views: 1260 SellerCloud
Learn how to drop ship directly from vendor with SellerCloud - manually, file upload, and through EDI. More information about configuring SellerCloud's email drop ship requests with the vendor can be found at wiki.sellercloud.com - search Drop Ship. For more information, visit http://www.sellercloud.com or http://wiki.sellercloud.com SellerCloud supports drop-shipping so you can ship directly from the vendor to the customer. Before you can drop-ship, you'll need to configure your SellerCloud settings. Begin by opening the Client Settings and locating the option to "Auto create purchase order when drop ship requested." Checking this option will create and send a purchase order to the vendor when requesting a drop ship. It will also enable the system to keep a running account of your balance with each vendor. Now go to company settings and open the toolbox and scroll down to "Shipping". Check the "Drop Ship Requested" option here. Checking this option will prevent drop ship orders from processing through the regular shipping queue. Check the "Drop Ship equals None"option to prevent an order with a pending drop-ship status from being processed through the regular shipping queue. We'll explain the pending drop ship status later. Now scroll down the toolbox and click the Vendors tab. Select a vendor and click on "Drop Ship Preferences" on the left menu. On the Preferences page, select the desired email template from the drop down. In our case we'll select the email template entitled "Drop Ship." To learn more about creating email templates for drop shipping, go to wiki.sellercloud.com and search Drop Ship. Select a purchase order export format over here. While we recommend a using single PDF file export, SellerCloud supports and can customize many file export types to meet a vendor's particular requirements, including working through an EDI to upload drop ship requests directly into the vendor's system. Now your system is prepared to drop ship from that vendor. Open an order you need to drop ship. Click the action "Manage Drop Ship" from the action menu. Select a vendor over here and click "Drop-Ship Order". After the status updates, click on this link to send the purchase order to the vendor. Review the email template and click send "Purchase order via Email." Once the vendor sends confirmation, you can update the order's status to reflect the order's current drop-ship status. When the status is updated to "processed," enter the tracking number and shipping data here. To keep track of a drop-ship order, SellerCloud links the order and purchase order, both on the order detail page and on the purchase order. To drop-ship multiple orders at one time, open the "Manage Orders" page and select all orders you want to drop-ship. Open the action menu and select "Drop Ship Requested. On the following page you'll see a list of all the orders. Select a vendor for each and click "Request Drop-Ship." After the orders updated to drop-ship requested, click the tab that says "Click here to send Purchase Order to Vendor." On the following page, select an email template from the drop-down menu and click "Send Purchase order to vendor." Some vendors require the drop ship request to be imported directly into their systems without having to manually enter drop-ship requests. SellerCloud's developers can create file formats that meet your vendors specific format requirements. You can also send the request via FTP by checking the "Send Export PO via FTP" in the drop-ship preferences page in the vendors tab. Enter the FTP information and save your settings. You can also set the system to automatically mark certain orders as Pending Drop-Ship as the orders are created in SellerCloud. Select a product, open the Toolbox, and scroll down to Shipping Preferences. Now select Ship from Vendor in the Drop Ship mode field and save. This action will only give the order a drop-ship pending status. It does not send a drop-ship request to the vendor and you will need to manually drop ship those orders. If you only want the product to be marked as "pending drop-ship" when you do not have the product in stock, open Client settings and click on that option over here. Because orders with a pending drop-ship status do not enter ShipBridge, its a good idea to create a saved search for pending drop-ships. The search will be saved to your dashboard to be easily noted and processed for drop-shipping. It's important to understand that before an order is drop shipped, inventory is reserved to fill the order and the aggregated quantity will reflect a deduction. As soon as the order is drop shipped the inventory level will be restored as the related purchase order is received. To reduce the risk of being unable to fill the order, you can enable this client setting to restore the level only when the vendor acknowledges the drop-ship request.
Views: 1354 SellerCloud
Learn how to manage the return process by creating an RMA. (text of video below) http://www.sellercloud.com http://wiki.sellercloud.com In this tutorial we'll look at how to create a Return Authorization, otherwise known as an RMA, to manage the order return process. An RMA can be created by opening the shipped order and selecting "Manage RMA." On this page, a grid will display ordered items with the quantities ordered. For each product being returned, enter a quantity to return. Then, select a reason for their return from the dropdown. You can enter a reason description as well. Select the product and click "Continue". The RMA will be created and you can email the return instructions to the customer by clicking on this link. The email will default to the email template assigned to RMAs. To assign an email template, open the Company Settings and scroll down to the Email settings in the toolbox. Select the Email Template assignment page. Now scroll down to the RMA created row and select a default email template. Email settings are discussed in greater detail in another video tutorial. You can select a different email template from this drop down or simply write your own message. Additional attachments can be added as well. Enable this client setting to automatically generate an email and send it to the customer when the RMA is created. When auto generating the email, you need to make sure that a default email template has been assigned to RMAs. If you want, you can also email the customer a return label. On the RMA page, select "Manage Return Shipping Labels" from the action menu. Click "Create New Label". The shipping weight defaults to the order details. Select a shipping carrier and service. You can also set a default carrier and shipping method for returns. Open the Returns Settings page in the Company Settings Toolbox. Select a default carrier and service from these drop downs and click update. Now click "Generate Label." The label will be created with a tracking number. You can either download the label to print or click here to attach it to an email to the customer. After reviewing the email, click the Send Email button. The RMA will be linked to the order on the RMA and on the order detail page. When the package arrives at the warehouse, the receiving department will notify the returns department by scanning the package in through ReceiveBridge. It's important to note that while the RMA will now have a received status on it, that does not mean that the inventory has been updated. The received status only indicates that the item has been received by the warehouse through ReceiveBridge and can now be processed. This allows the Returns department to filter RMAs by items that have been received in the warehouse. Click on the Manage RMA tab in the Inventory menu. You can do a general search for RMAs that are received and have an Open Status, or filter the search by RMA number. After examining the item, select it and choose the appropriate resolution from the action menu. If there are multiple items in the return, each one can have a different resolution. If you choose to replace the item, for example, select the resolution to replace. On the following page, enter a note why you are replacing the item, and click Save. A replacement order with all the order information, including the address and item, will be created. Click on this link to access and manage the replacement order. The replacement order price will default to a full discount. If you choose to refund the order, select that resolution and follow through by entering a refund amount and note. Save the refund information and click on this link to process the refund. If you created a replacement order and then changed your mind and decided to refund, an option will appear to allow you to void the replacement order from the Refund Resolution page. On the "Exchange" resolution page you can enter an exchange SKU with which to exchange the returned item. A replacement order with the new item will be created. To receive the returned item, select "Receive Return" on the Action menu. Enter the quantity being received and select a receiving warehouse. Click Save and the inventory will update in the receiving warehouse. The inventory movement will be noted as an Order Return on the Inventory movement history. When you have finished with the RMA, set the status on the RMA to "Closed". You can also enable this client setting to automatically close RMAs when the resolution has been updated.
Views: 2157 SellerCloud
FBA Inbound Shipment Creation - SellerCloud - FBA Management 11.7 Step-by-step tutorial on how to ship items to an Amazon Fulfillment Center through SellerCloud. http://www.sellercloud.com http://wiki.sellercloud.com/inventory-management/fba-inbound-shipments In this tutorial we'll look at how to configure SellerCloud for creating FBA Inbound Shipments. The configuration involves setting up warehouses, readying products for FBA, and configuring your Amazon account for FBA through MWS.. Amazon Let's look at the necessary warehouse configurations. SellerCloud tracks inventory through warehouses, so you'll need to set up two warehouses to track FBA Inbound Shipments - one to track the inventory at the Amazon Fulfillment Center, and another warehouse for inventory while in transit to FBA. The process will then work as follows: When the items are added to a shipment, their quantity become reserved in the regular warehouse. After the shipment gets marked as shipped, the inventory moves to the "In-transit Warehouse" As it gets received by FBA it automatically moves from the in-transit warehouse to the FBA warehouse. Here's how to set up the warehouse. On the Settings menu, click on Warehouse. On the following page, press Add Warehouse above the grid. Give a name to your warehouse, like "FBA Warehouse", select "FBA" as the warehouse type, and save. Add another warehouse and give it a name, like "In-Transit to FBA", and select "Interim" as the warehouse type. Make sure the interim warehouse is not sellable, by unchecking the "Sellable Warehouse" checkbox, This will ensure that the quantities you are sending will not be included in the inventory feeds and will not be available for sale while they're in the In-Transit warehouse. By default you will be able to add an item to your shipment even if it has no inventory in your catalog. This is sometimes done when you expect a purchase order to arrive shortly, and would like to set up the shipment even before it arrives. But if you want to restrict this enable the client setting "Enable Validate Inventory For FBA Inbound Shipments". When enabled, the shipment will not "Preview" if the product has less inventory than the quantity you are adding to the shipment. If you decide to require inventory validation, you would need to allow inventory for that product to be available from specific warehouses. For example, if SKU 123 has a quantity of 100 stored in warehouse A and 50 stored in warehouse B, you can control from which warehouse inventory can be sent to FBA. So if we enable the "Allow to use qty for FBA Shipments" setting on warehouse A only, only 100 will be available to put into the FBA Inbound Shipment, because warehouse B is not allowed for FBA. Additionally, the warehouse from which you are shipping the inventory to FBA should have its address filled in correctly, because the ship from address on the FBA Inbound Shipment gets pulled from the warehouse address, not from the company address. The final warehouse configuration needed is the Channel Warehouse configuration. Open the Company Settings toolbox and scroll down to Channel warehouse. On this page locate the FBA channel row. Then select the FBA warehouse. By matching the FBA warehouse to the channel, FBA inventory reports will update the inventory of the correct warehouse.... Read more at http://wiki.sellercloud.com/inventory-management/fba-inbound-shipments
Views: 3878 SellerCloud
See how to clone a product to save time when creating new products. http://www.sellecloud.com http://wiki.sellercloud.com In this tutorial we'll look at cloning products. Cloning a product creates a new item that is identical to, but separate from, the original item. Cloning can save you time and labor when creating similar products, because product information is copied over to the cloned product, and only some changes need to be made. A cloned product, however, is not the same thing as a shadow. Whereas a shadow product's inventory is tied to that of the parent, the cloned product has no association with the original product. There are several client settings that configure what product information will be cloned. Checking these settings will clone images, UPC numbers and product titles. Enabling this setting will copy kit properties. And checking this setting will copy a Matrix configuration when cloning a matrix product. To clone a product, open the Manage Inventory page. Select the product you want to clone. Open the action menu and click "Clone SKU." Then, enter the new SKU on the next page. Cloning a item will not copy certain key information like inventory, cost, and price. This is to make sure that those values have been updated correctly before being posted to a channel. The history of the item will log the SKU as a clone and from which SKU this new item was cloned.
Views: 797 SellerCloud
Learn how to import kits in bulk into your catalog with a file upload. (text of video below) For more information, visit http://www.sellercloud.com or http://wiki.sellercloud.com In this tutorial we'll look at importing kits with a file upload. This is usually done when importing kits in bulk. Under the Inventory tab click Import Product Info. Select Import Kits. Now Select a file type for a template and download the template. We'll select an spreadsheet file type, but you can select a tab delimited or CSV file type as well. The columns on the template contain all the values associated with a kit. The top row displays the name of the column. The second row explains the column. For example, in column C, the value shown is Quantity. As shown on the second row, it means the quantity for the child SKU in the kit. The 3rd row tells us whether the column is required or not. The next two rows are sample entries to show how to enter product data into the columns. When creating your own template, you only need to have the column header name in the top row. Every row is dedicated to another component in the kit. For example, if you are importing three items into a kit, you will enter each component on a different row. The Parent SKU must be entered on each row of a entered component. You can import multiple kits in one file. Just make sure that the correct parent SKU is entered next to its components. Enter product information and save your file. Now you can import your file. When importing, you can create a parent product if one does not yet exist in your catalog. Find the columns under which to create a SKU and Parent Product Name, as well as other basic product information. Before importing the file, check the Create Parent Product check box. As the kits are imported, the system will begin to calculate the inventory levels of the components. Calculating during the import may slow down your system when importing many sSKUs in one file. Select from this drop down to calculate normally as the kits are imported, or to calculate only at the end of the import for greater speed, or to not calculate at all during this import. Click Import Kits and the file will be entered into the queue for processing.
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Learn how to print FBA product labels directly from SellerCloud. http://www.sellercloud.com http://wiki.sellercloud.com In this tutorial, we'll look at how to print FBA Product Labels to prepare products for shipping to an Amazon Fulfillment Center. FBA Product Labels are 3" x 1" labels that are stickered onto each unit to identify the unit to FBA. While you can generate FBA labels from your Seller Central account, all products in the shipment will print onto an Avery Label sheet. Because the labels are not separated by product, products may mistakenly get stickered with the wrong label. When printing the labels through SellerCloud, the labels will print onto a strip of labels through a thermal printer, and are grouped by product. Additionally, SellerCloud's FBA labels include the FNSKU and the internal SellerCloud SKU so your shipping department can easily recognize the product. These features help ensure that all products in your shipment will be labeled correctly. The label also prints the product name, condition and a scan-able barcode. We'll also show how to add a product's expiration date for perishables, and serial numbers for luxury items and electronics. After creating the FBA Shipment you can print out a label for each unit in the FBA Shipment. Open the Action menu and click "Print Product Labels". On the following screen, select the shipments and click the "Print Labels" button. A PDF will be generated with the exact quantity needed for units in the shipment, in the required format. To add the expiration date, you first need to enable the client setting "Enable Expire date for Amazon FBA shipments". Now open the Action menu on the FBA shipment and click "Prepare Quantity". On the following screen, you can enter the SKU or UPC of an item in the shipment or click Find to do a general search of items in the shipment. Now click on the item's SKU. The screen will refresh to display the SKU in a grid. You can use this page to manage the preparation of the shipment internally, but we'll focus on adding an expiration date and serial number. If all units of this SKU have an identical expiration date, enter the quantity of all SKUS in the "Prepared QTY Now" field. Then select an expiration date from the calendar pop out at the end of the row. Click "Save and Print" to print out the labels. The expiration date will print here on the label. You can also save the labels and print them later from the action menu. To add Serial number to the product label, open the action menu on the "Prepare Quantity" page and select "Manage Serials" Select a prepared product in the shipment from the drop down. In the text box, enter or scan in the serial numbers for all prepared units. Click Save. The serial numbers will be saved to the shipment for reference.
Views: 1429 SellerCloud
Learn how to create new products in your catalog using the SellerCloud interface. (text of video below) For more information, visit http://www.sellercloud.com or http://wiki.sellercloud.com SellerCloud offers a number of ways to add a product to your catalog. You can manually add products through the SellerCloud interface one by one - add products in bulk by uploading a file - or add products via sales channels. In this tutorial, we'll look at adding a new product using the SellerCloud interface. Click on the "Inventory" tab and click "Add new product." The following page initiates the product creation. Enter a product name and SKU. To get a computer-generated SKU, click on this button here. While computer generated SKU's are randomly generated, SellerCloud developers can configure your system to generate SKUs in a sequential order. Now select a product type from here. If you do not have the correct product type on the drop-down menu you will be able to create one on the following page. Now click "Add New Product." Here is the Product Summary page. Let's look at the Product Type field. During the initial configuration of your SellerCloud system, there will be only one product type named "Miscellaneous." To create more product types click the "Manage" link next to the Product Type field. A Product Type page will open where you can add a new product type that matches the specific listing requirements of the various channels. For example, if you are creating a T-Shirt, Amazon will categorize that as apparel, while eBay will categorize that as clothing. SellerCloud creates a overall category name to include within it the category names required by the sales channels. If your products are primarily under one Product Type, check the "Default Product Type" checkbox. Product Conditions can be selected here. The condition field contains the category name for a set of conditions that are specific to various channels. We'll explain this more in a moment. To create product conditions, open the settings tab and click on Product Conditions. Click "Add New Condition", then create a category name, and select appropriate conditions for the various channels. For example, the SellerCloud Condition named "New" can include in it a condition for Buy.com called "Brand New." All Product Attributes have a log history so you can track who changed an attribute and when. The log history will also show the product original and new values. To access a log history of an attribute, click on the plus sign next to the attribute. Now Let's look at uploading images. Upload Images by clicking the "View All" link in the image panel. Choose a file image from your hard drive and click the "Upload Images" button. The image will appear in a box with option to set it as the gallery image, the description image, or a supplemental image. If you have multiple supplemental images, select the order of appearance from the drop down here. When your image settings have been configured, click Update Images and the image will be uploaded to the product. From the action menu, you can duplicate, delete, or upload to eBay. Select the image on which you want to perform the action and click "Process." Another way to upload and manage product images is through ImageBridge, a SellerCloud desktop application. To learn more about ImageBridge's drag and drop capabilities, go to wiki.sellercloud.com/imagebridge. Other fields to be entered include pricing, product and shipping weight, a short product description which displays on a landing page, a long product description which displays on a item specific page, the UPC code of the product, and Country of Origin. Click "Save Product" and the product will be updated in your catalog.
Views: 3554 SellerCloud
Learn how to reserve quantities for FBA inbound shipments. (text of video below) http://www.sellercloud.com http://wiki.sellercloud.com In this tutorial we'll look at how to reserve inventory quantities for FBA Inbound Shipments. Reserving inventory for FBA will ensure that received inventory will not be made available on various channels before they have arrived at Amazon's Fulfillment Center. Reserving inventory will also increase labor efficiency, because received inventory will be flagged to ensure your shipping department doesn't spend the effort stocking it on the warehouse shelf and then repacking it for your FBA inbound shipment. There are two ways to reserve quantity. The first way is to reserve when creating a FBA Inbound Shipment. After adding a product to the shipment, click on "Reserve Quantities" from the action menu. On the grid you can see the quantity set to ship and the inventory Quantity that's currently available. Enter a reserve quantity in this box. The reserve quantity cannot exceed that quantity being shipped to FBA. Click Reserve Quantities. The Inventory Available Quantity will then decrease to reflect the inventory reserved for FBA. Although this column shows the inventory available quantity, it can not reflect any changes that occurred after you opened the page. If you want to make sure that you that the quantity you are adding is currently available, enable the client setting "Validate Inventory for FBA Shipment". Now, when clicking the "Reserve Quantities" button, the system will check the actual availability at that moment, and will return an error message if there is no availability. To view the inventory movement after quantity has been reserved, open the Inventory Movement History page of the reserved product. The reserved quantity is noted in the grid under the movement type "FBA Reserved." Once the status of the FBA inbound shipment changes to "Shipped", the inventory will no longer be reserved. They will not, however, become available for sale while in transit. This is because FBA inbound shipments are placed in an unsellable interim warehouse and will not become available until they are received in the Amazon Fulfillment Center. You can also automatically reserve quantity every time you create a shipment. To do this, open the Client Settings and enable the client setting "Auto Reserve When Adding product to FBA Shipment" To release the reservation on the quantities, open the Receive Quantities page. Now select the item you want to release and click "UnReserve Quantities on the action menu. The second way to reserve inventory is to do so when creating a purchase order. After adding the product to the purchase order, enter a quantity value in the box called "FBA Allocation." This will reserve that quantity of inventory for FBA, and will flag those items for FBA as they are received in ReceiveBridge. To do this open the General Options window from the Menu and enable FBA Allocation. Now, when receiving the purchase order, this column will show the quantity reserved for FBA. The receiving department staff will then know not to shelve that quantity, and will instead direct it to be added to the FBA Shipment.
Views: 1297 SellerCloud
Learn how to order case quantities on purchase orders while updating quantities on individual products. http://www.sellercloud.com http://wiki.sellercloud.com In this tutorial we'll look at purchasing from vendors by the case. Vendors will often sell items to retailers by the case. Let's say you sell individual packages of markers. However, your vendor only allows you to place on order by the case, at 50 units per case. So while the SKU in SellerCloud refers to an individual unit, the SKU on the purchase order really refers to the case, not the individual units. When ordering the SKU from the vendor you would need to order the case quantity of 1, not the unit quantity of 50. SellerCloud addresses this with the case quantity on the PO configuration. That means you can purchase quantities by the case from a vendor while still updating individual units when the purchase order for the case is received. So while the quantity ordered is the number of cases, the SKU in SellerCloud will update based on the quantity of the individual packs in the case. Here's how to do it. The first thing to do is to enable the client setting Enable Per Case Qty Mode. Then on the product level, open the toolbox and scroll down to the Purchasing tab. On the purchasing page, locate the Case Qty field. Enter a value that defines the case qty of the item. In our example, there are 50 packs of markers in a case, so we'll enter 50 and save. The product now has a predefined case quantity. Now let's create the PO. After creating the PO, open the Action Menu and click Enable Per Case Qty. When adding the markers to the PO enter the quantity of cases you are ordering and add the product. The PO will refresh with the following fields: In this field, is the editable field of the order quantity by case. We already entered 2 when adding the product. The Qty/Case field displays how many units are in each case. For this product, there are 50 packs in the case. Save the PO. After the screen refreshes the Case Qty Ordered field will display how many cases were ordered. The Qty Ordered field will display how many units were ordered. In other words the Case Qty of 50 x the CaseQtytoOrder of 2 = a Qty Ordered of 100. When receiving the PO, enter the number of cases you are receiving into the "Case Quantity to Receive" field. The "Qty To Receive" field right here will immediately update with the quantity of units you rea receiving. When the PO is received the inventory of the product as an individual unit will update based on the Qty. Ordered. In this example, the inventory of the marker's SKU will update with 100 units.
Views: 340 SellerCloud
Learn how to track the exact value of your inventory. http://www.sellercloud.com http://wiki.sellercloud.com/inventory-management/warehouse-management/view-warehouse-inventory In this tutorial we'll look at how to track the value of your inventory, and even how to track the value of inventory in individual warehouses, including FBA warehouses. Knowing the value of your inventory is important for a number of reasons. These include taxes purposes related to cost of goods sold, as well as for insurance coverage. Credit limits and loans are often issued based on the value of inventory on hand. Before we can demonstrate general inventory valuation and per warehouse valuation we need to review the different ways SellerCloud counts inventory and calculates product values. Inventory can be counted in the following ways: Aggregate quantity, Physical Sellable Available Qty and Physical agg qty • Aggregate quantity - is the quantity available for sale. This refers to inventory that is not yet needed to fill open orders • Physical Sellable Available Qty - is the total amount of units in all sellable warehouses even if they have been reserved for orders and are unavailable for sale. • Physical agg qty - refers to the total amount of units across all warehouses, both sellable and unsellable, even if they have been reserved for orders and are unavailable for sale The value of the inventory is based on the cost of the product, not the product's selling price. However, there can be three costs to a product: the site cost, the Average cost, and the PO last cost. • The Site Cost - is the value found in the site cost field on the product home page. • The PO Last Cost is the cost of the item on its most recent purchase order. • The average cost is a calculated value that looks at the cost of the items on past purchase orders and averages it out. Item costs are explained more thoroughly in another video tutorial. Open the Manage Inventory page. Now do a general search to display all products in the grid. This search will include shadows as well, so you may want to filter the search by Non-Shadow so as to determine the value of actual physical products. The Aggregate Available Qty of each product will display in the grid in this column. Right above the grid on the left side is some product information - The row count, the total inventory, and total value. The row count will sum the total number of skus in the search result. By default, the Total inventory is the sum of the Physical Agg. qty column, or the number of actual units in all warehouses. Likewise the Total value will calculate the value of all units in all warehouses. By default, the value will be calculated based on the products' site cost. You can however change the default to display a different inventory calculation and value. In the client settings page locate the setting "Show Total Inventory in Manage Inventory Grid Using" and select from the drop down either the Aggregate Available Quantity, Physical Sellable Available Qty or Physical Agg qty. Likewise you can use this client setting - "Show total cost on Manage Inventory using" - to control the type of product cost used. You can choose between site cost Average cost, or the PO last cost .... read more at http://wiki.sellercloud.com/inventory-management/warehouse-management/view-warehouse-inventory
Views: 1341 SellerCloud
Learn how to add products to your catalog directly from sales channels like Amazon and eBay. For more information, visit http://www.sellercloud.com or http://wiki.sellercloud.com In this tutorial we'll look at adding products to your catalog directly via channels, an amazing yet easy-to-use tool. This feature not only adds products to your inventory with a simple scan, it also ensures that their product information conforms to the rigid and varying listing specifications of multiple channels. We'll demonstrate how this feature works by using the Add Product via Amazon feature. Click on the inventory tab, then locate and click "Add Product via Amazon." Scan or enter a UPC or other product keywords. Click "Search Amazon Products, and SellerCloud will search Amazon for that product as if you were searching on Amazon.com itself. Items that match your keywords will be displayed below. Select the product you want to add and click "Add Selected products." Now click Add Products and SellerCloud will capture all the information including product description, ASIN, images that conform to Amazon's specifications, and UPC. Now all you need to do is enter pricing and quantity information. Save the product information and the product will be updated in your catalog.
Views: 1329 SellerCloud
This tutorial demonstrates how to use Skustack to increase efficency when receiving purchase orders. http://www.skustack.com http://wiki.skustack.com http://www.sellercloud.com In this tutorial we will look at how to receive purchase orders using Skustack. Skustack gives you the ability to receive purchase orders from your mobile device, by scanning the barcodes of the incoming products. As the PO is received, SellerCloud is updated in real time with the PO receiving status and the physical inventory adjustments. Skustack offers two workflows for receiving purchase orders. The first workflow is to receive the items on the purchase order directly into the bin on the shelf. The second approach is to first receive the inventory into a Receiving bin. This "Receiving bin" may simply represent a holding area in the warehouse. From there, the items are transferred to their bin on the shelf using the "Put Away" function in Skustack. Let’s look at how to receive a PO directly into the bin on the shelf. Scroll to the Receiving tab in Skustack. Press on the search icon on the Receiving PO section. From the Mode drop down you can select to receive a single PO. Enter a PO number. You can also search for a PO using filters or by scanning a product that is on a PO. Now press Go. All items on the PO will display. You can note which products need to be received by looking at this area, which displays the qty not yet received on each product. Scan or select a product. You can enter qty by scanning the product barcodes, using the keypad, or tapping the arrows. The products’ qty to receive will display here, along with a “receive” progress bar. If the product is configured in SellerCloud to require serial number scanning, then you will need to scan the serial number instead of the regular barcode. You can also slide the menu to the side to see more information about the product or to edit the product’s information. Changes made here are updated to your SellerCloud product catalog in real time. Enter the bin into which you are receiving the inventory. Bin suggestions may display if the product is already in a bin. Press "Receive" and the item will be received into the bin. The second method for receiving a PO is to use receiving bins. One advantage of using a Receiving bin is that the inventory will become available as soon as it is received. You would not need to wait until the units are shelved in their proper location. Skustack comes with one pre- configured receiving bin for each warehouse, but you can create additional bins and mark them as “Receiving Bins” if applicable. This should be done if inventory is held in several different areas in the warehouse before being shelved. Now let’s demonstrate how to receive POs into a receiving bin. Search for a PO. Start scanning the product barcodes to enter qty. You can also enter qty with the keypad or by using the arrows. Press "Receive" and the item will be received into the bin. Now go back and continue with another item on the PO. When you are ready to shelve the items, slide the screen down and press on the icon. Here you can create a "Put Away" list. The Putaway list will direct you where to put the items on the shelf. In the "Original BinName” field - enter or scan the bin name that the inventory is being transferred from. Typically, this is the default “Receiving Bin”. The interim bin represents the cart that you’ll use to bring to product to its location in the warehouse. If all products in the original bin are going into a single bin, check the "Select All" option. If the products are being distributed between different bins, then you’ll need to create separate putaway lists for each bin. If that’s the case, select products that are going to a single bin. Then press GO. The products and qty will be added to a put away list. You can add more products to the list by sliding the screen down and pressing the + sign to add products. The actual "Put Away" list can be accessed by sliding over to the "Put Away" tab and searching for a list. Select a list. Now you can see suggested bins of where to put away the item. Select a suggestion or enter a different one. Add inventory to put away and then press the "Put Away" button to transfer inventory from the "PutAway Bin" to the bin on the shelf. For more information about receiving PO in Skustack, please visit wiki.skustack.com.
Views: 602 SellerCloud
Manage eBay attributes and listings easily from within the Manage Inventory page. (text of video below) http://www.sellercloud.com http://wiki.sellercloud.com In this tutorial, we'll look at the Manage Inventory page when it's set to the eBay Mode. Setting the Manage Inventory page to eBay mode will enable you to perform many actions specifically related to eBay, including editing eBay attributes in bulk and revising listings on eBay. On the Manage Inventory page, open the Advanced Search tab. Locate the Mode field at the top right and select eBay. Now click the search button. The eBay mode will display in the "Filters Applied" area. The inventory grid will now display many fields related to the products' eBay properties, including the eBay category, eBay condition, store category, Buy It Now and Start prices, the fixed price quantity, top title, and the shipping and description templates. You can use the eBay filters to narrow the inventory search to groups of products. For example. you can select products that are not active on eBay, edit their attributes to make them ready, then post them to eBay. Open the Action menu. This group of actions relate to the eBay details. If you would like to edit eBay details from within the grid, select "Edit eBay Details". This action opens up the eBay related fields on the grid. Now you can enter a category in the text box or select one by clicking on the "Select" link. eBay conditions and store categories can be selected from their drop downs. You can edit the BIN and start prices, as well as the fixed price quantity. The Top Title can be edited, and shipping and description templates can be selected from their dropdowns. This is a quick way of reviewing eBay properties on multiple products and editing them individually. To edit multiple products together and apply similar values to them, select the products you want to edit and click "Bulk Edit" from the action menu. On the following page, a grid will display all the products you selected for editing. Below the grid are eBay properties fields that can be bulk edited. After editing the appropriate properties, Make sure to select the fields you will be editing and to uncheck the remaining blank fields if there are any. If the blank fields remain checked, those attributes will be blanked out on the products during the update. Now click "Update". When bulk editing more than 10 products, the edit will be entered into a queued job. To bulk edit multiple products together and apply differing values using an Excel spreadsheet, use the Bulk Update products function on the Inventory page. This feature is the subject of another video tutorial. The other actions in this group pertain to revising information on eBay. For example, after editing a price, select the products and click Revise Price on eBay. If the HTML description template or the shipping price template were changed, click on those actions in the action menu. If multiple properties were edited, click Revise on eBay. Revising Price and inventory are only necessary if you want to revise the listing immediately. Otherwise the listing will update in the next automatic feed. All other revisions need to be updated manually with these actions. The action Export eBay Category Suggestions is a valuable tool in determining to which eBay category the product belongs, based on keywords. To learn more about this action please watch the eBay Suggested Categories video tutorial.
Views: 1221 SellerCloud